Family Owned • Community Rooted • Dedicated to Your Peace of Mind

Marissa and Garrett Neale have called Summit County home for over a decade, building their lives — and their careers — in service to this mountain community.

Marissa — Hospitality at Heart

Marissa moved to Summit County in 2018 and immediately became woven into the fabric of the local hospitality scene. With more than 12 years in high-end food and beverage, including restaurant management, she learned what elevates an experience from “good” to unforgettable: anticipation, warmth, and refined attention to detail.

Her natural ability to make people feel cared for is the foundation of GEM’s service philosophy. Marissa brings an intuitive eye for design, a love for creating beautiful spaces, and the kind of guest-first mentality that transforms a house visit into a truly welcoming arrival.

Garrett — Leadership, Reliability & Craftsmanship

Garrett arrived in Summit County in 2011 and has been leading high-performing teams ever since. As General Manager of the county’s highest-grossing dispensary, he’s built a reputation for operational excellence, integrity, and dependability. With a background in commercial painting and hands-on property repair, he blends business insight with practical expertise — a rare and invaluable combination in home care. Clients appreciate Garrett’s steady presence, problem-solving mindset, and unwavering commitment to quality.

We know Summit County is made special by the families who choose this valley as their home away from home. And we understand the challenges of maintaining a property from afar — especially in the mountains, where the unexpected is part of daily life.

GEM Home & Lifestyle Services was created to offer more than home watch.
We provide peace of mind, tailored care, and the kind of lifestyle support that makes second-home ownership effortless.

From weekly home checks and vendor coordination to holiday décor, grocery concierge, and curated family experiences — we approach every client with the same hospitality and warmth we’ve built our careers on.

Your home deserves more than oversight.
It deserves care.
It deserves connection.
It deserves a trusted neighbor who treats it like their own.

That’s GEM